Our Reviews

Joel M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/7/2025

Friendly staff, no high pressure tactics.

HENDERSON, KY

James H|2021 GMC 1500 Sierra

Confirmed Service Customer

10/13/2025

WENT WELL

KIRKSEY, KY

Thomas G|2020 Buick Envision

Confirmed Service Customer

10/13/2025

Great professional service

ARLINGTON, KY

Larry J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

Diagnosed the problem and part was ordered

WATER VALLEY, KY

Donald J|2026 GMC Sierra 1500

Confirmed Sales Customer

10/23/2025

We were very impressed with the service we received, especially the help from Jay Patel - he was very knowledgeable about the vehicle - the things that he showed us really sold us on the truck.

ALMO, KY

Alfred D|2023 GMC Acadia

Confirmed Service Customer

10/29/2025

Great service.

11/24/2025

Thanks for the kind words and the 5 star rating. We appreciate your trust in Linwood of Mayfield for your service needs and look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. We wish you many miles of fun and safe driving in your Acadia

Business Response

MURRAY, KY

Eddie J|2026 Chevrolet Equinox

Confirmed Sales Customer

11/4/2025

Very professional salesman!

MAYFIELD, KY

Charles S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

They have always been very receptive to me as well as always taking care of any issues I have no matter how many times I call.

PADUCAH, KY

Benjamin B|2023 GMC Acadia

Confirmed Service Customer

10/20/2025

Everyone was great

REIDLAND, KY

Billy V|2025 GMC Sierra 1500

Confirmed Service Customer

11/18/2025

The service was very friendly and knowledgeable.

SOUTH FULTON, TN

Rashelle H|2024 GMC Terrain

Confirmed Service Customer

11/18/2025

Very helpful and nice employees

SOUTH FULTON, TN

Lana B|2022 Buick Envision

Confirmed Service Customer

11/25/2025

My car wouldn't start and I had it towed to the dealership. They worked me in and got my vehicle fixed quickly. I really appreciated the great service and friendly staff.

ARLINGTON, KY

Jonathon G|2024 GMC Canyon

Confirmed Service Customer

12/11/2025

this dealerships service department was terrible. only communication that was had was initiated by me. Timelines were not upheld and total experience was very poor. I will not be back.

12/29/2025

Mr. Galloway, normally we just extend an apology for any experience you felt negative about from our dealership; however, we appreciate the fact that you will not be back. To not air all the issues you served us with, let's just concede the fact that you dropped your vehicle with no appointment and then proceeded to contact us on a daily basis insisting we move your truck ahead of loyal customers that had their vehicles in here under an appointment and days, sometimes weeks before yours. We followed all the protocol provided by General Motors and you were still not happy. When we refused to move you up, you berated our manager almost daily; therefore the derogatory language and throwing items at the people in our service department to the point that we almost had to contact the local police necessitates the need for us to no longer service your vehicle. We do wish you well and hope you find a dealership more suited to your personality.

Business Response

MAYFIELD, KY

John G|2026 GMC Sierra 1500

Confirmed Sales Customer

11/2/2025

Great team of people to work with

ARMANDO BARTOLO

11/24/2025

Thanks for the 5 star rating. We know you have a choice when it comes to purchasing your new vehicle and we appreciate your trust in Linwood of Mayfield for your automotive needs. Please let us know if we can be of any further service to you or your family. We want to be your automotive resource for life! We wish you many miles of fun and safe driving in your Sierra.

Business Response

TRENTON, TN

Steve F|2022 GMC 1500 Sierra

Confirmed Service Customer

12/26/2025

Service manager Amber was great in explaining things and getting me back on the road quick. Great experience

EDDYVILLE, KY

Amber S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Wonderful service team

BENTON, KY

Ralph R|2025 Chevrolet Colorado

Confirmed Service Customer

1/7/2026

Had oil change done

1/12/2026

Thanks for the 5 star rating.

Business Response

Murray, KY

Shawn K|2026 Chevrolet Equinox

Confirmed Sales Customer

1/12/2026

Everyone was very helpful and nice!! Second vehicle we've bought from Linwood in Mayfield!!

BRANDON COTHRAN

1/12/2026

Thanks for the 5 star rating. We are very appreciative of your business and your 2nd purchase from us. We thank you for being part of the Linwood of Mayfield family. and wish you many miles of fun and safe driving in your Equinox

Business Response

HICKORY, KY

Robert L|2026 GMC Canyon

Confirmed Sales Customer

1/14/2026

Shelby Hogan and Clayton were a perfect combination of assistance without excessive pressure. They allowed me the time to make a decision that was best for me.

SHELBY HOGAN

2/4/2026

Thank you for the 5 star rating and the kind words regarding Shelby and Clayton. We do our best to ensure our guests receive top quality care with a no pressure experience so we thank you for letting us know we hit it on the mark. We know you have a choice when it comes to purchasing your new vehicle and we are thankful for your trust in Linwood of Mayfield for that purchase. We hope you enjoy many miles of fun and safe driving in your new Canyon. P.S. That purchase provides you with your first oil change/tire rotation free. Please contact our service department at 270-247-4111 to set that up when needed. Keep in mind that the offer expires 1 year from date of purchase.

Business Response

PADUCAH, KY

Stephen P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

Detailed report at end of oil change when I go to pay. I know it is partly to get more business but it is always nice to know

BARDWELL, KY

Lori C|2022 GMC Terrain

Confirmed Service Customer

10/22/2025

Friendly and quick

MAYFIELD, KY

Sharon H|2013 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

It's good to know your vehicle is being taken care of properly.

11/21/2025

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Equinox

Business Response

GILBERTSVILLE, KY

Kenneth R|2026 GMC Sierra 1500

Confirmed Sales Customer

11/16/2025

no hassle, bought and no hassle

BRANDON COTHRAN

11/24/2025

Thanks for the 5 star rating. We know you have a choice when it comes to purchasing your new vehicle and we appreciate your trust in Linwood of Mayfield for your automotive needs. Please let us know if we can be of any further service to you or your family. We want to be your automotive resource for life! We wish you many miles of fun and safe driving in your Sierra.

Business Response

WILLISTON, TN

Barry K|2026 GMC Sierra 1500

Confirmed Sales Customer

11/17/2025

Wonderful staff all around. Made the purchase quick, seamless, and hassle free.

ARMANDO BARTOLO

11/25/2025

Thanks for the 5 star rating. We know you have a choice when it comes to purchasing your new vehicle and we appreciate your trust in Linwood of Mayfield for your automotive needs. Please let us know if we can be of any further service to you or your family. We want to be your automotive resource for life! We wish you many miles of fun and safe driving in your Sierra

Business Response

PADUCAH, KY

Stephen P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/21/2026

Fastest service I have ever had at this place. Normally sit there for a minute but today got me right in and completed work promptly

BARDWELL, KY

Howard S|2018 GMC 1500 Sierra

Confirmed Service Customer

2/3/2026

good job

TREVAN T

2/28/2026

Thank you Mr. Smith for the 5 star rating and the "good job". We always appreciate a good rating and acknowledgement of a good job. Thanks for trusting Linwood of Mayfield for your service needs. We appreciate you and hope you enjoy many miles of fun and safe driving in your Sierra

Business Response

MAYFIELD, KY

Joe E|2024 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Good experience! Got it done right on time.

BENTON, KY

Jack C|2025 Chevrolet Suburban

Confirmed Service Customer

1/6/2026

they were very good to deal with

1/12/2026

Thanks for the kind words and the 5 star rating. We appreciate you and your business and thank you for trusting Linwood of Mayfield for your service needs. If we can do anything else for you or anyone you know, please do not hesitate to let us know. We would love to be your automotive resource for life. We hope you enjoy many miles of fun and safe driving in your Suburban

Business Response

CLINTON, KY

Chad H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

Prompt service.

PADUCAH, KY

Tommy B|2020 Buick Enclave

Confirmed Service Customer

1/21/2026

Everything was done as expected

2/4/2026

Thanks Mr. Ballard. We appreciate your 5 star rating and the kind words. We look forward to many years of helping you maintain your vehicle to keep it at top performance. Thanks for being a loyal member of the Linwood of Mayfield family. Have a blessed day.

Business Response

MAYFIELD, KY

BOBBY D|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/6/2026

Everything went smooth as silk, Shelby done a great job with the trade and sale. Very knowledgeable. The appraisal was right where it should have been for what I was trading.

SHELBY HOGAN

4/3/2026

Thanks for the 5 star rating and the kind words regarding Shelby. She does a tremendous job at making sure her guests are extremely happy when they leave here. Thank you for trusting Linwood of Mayfield for your automotive needs. We hope you have many miles of fun and safe driving in your Sierra HD

Business Response

PADUCAH, KY

Joyce W|2020 Buick Envision

Confirmed Service Customer

2/6/2026

I had a new battery put on due to car not starting. I was driving the car on HWY 80, tried to set cruise control, it would not set. I never had any trouble before the battery was put on. Now I have to wait 5 days before it can be checked out.

TREVAN T

3/27/2026

Mrs. Wilford, we are sorry that you had to wait to be able to come in for a diag on your Buick Envision; however, we are happy to have learned that the situation was not due to our replacement of the battery and was connected to the adaptive cruise getting shut off. We appreciate you and your business and hope to be able to help in the future. Thanks for being part of the Linwood of Mayfield family. We hope you enjoy many miles of fun and safe driving in your Envision.

Business Response

MAYFIELD, KY

NORMAN C|2026 GMC Terrain

Confirmed Sales Customer

2/9/2026

We were very pleased with our experience! Brandon was very courteous and knowledgeable of what we were trying to do. Over all great experience.

BRANDON COTHRAN

3/13/2026

Thank you for the 5 star response. We agree that Brandon is a great consultant and is always courteous and knowledgeable with every guest he has. Thank you for becoming part of the Linwood of Mayfield family. We truly appreciate your business and taking the time to let us know how we did. We hope you have many miles of fun and safe driving in your Terrain.

Business Response

BENTON, KY

Danny P|2015 Chevrolet Impala

Confirmed Service Customer

12/5/2025

Service was good but very expensive. I was disappointed that even though the replacement of the component in my vehicle did require replacement of the coolant, I was also charge for a flush. I had informed the technician that I had just replaced the thermostat and had the system flushed the week before!

MAYFIELD, KY

Robert M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/12/2025

I'm 66 years old. I bought at least 15 cars in my life. All brand new cars never buy used. And this dealership is one of the very best. I have ever been at. They just treated you so nice, no dragging their feet. Everything got done quick fast, just like it's supposed to be. And so professionally done , and being a disabled veteran with the service dog, they made me feel like I was at home.They were so nice everybody , if I live long enough to buy another car, it will be from them

BOAZ, KY

Joseph W|2024 GMC Terrain

Confirmed Service Customer

12/21/2025

Service was completed in a timely fashion, service people kept me informed on the progress of the service.

MURRAY, KY

Laura J|2026 GMC Terrain

Confirmed Sales Customer

12/26/2025

Loved my experience, Lori Rios was fantastic to.work with. She made my trade seamless and easy

WINGO, KY

Danny L|2023 GMC Sierra 1500

Confirmed Service Customer

2/6/2026

Engine swap, truck came back and the fender trim was not even reinstalled properly in ALL fasteners on both front fender wells.

LUCAS L

4/3/2026

..

Business Response

PADUCAH, KY

TERRY D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/11/2026

We were very happy with the whole process. Shelby was wonderful to work with and very knowledgeable.

SHELBY HOGAN

2/28/2026

Thanks for the 5 star rating and the kind words regarding Shelby. She is an excellent consultant and takes a lot of pride in ensuring her guests leave here in the vehicle of their dreams. We hope you enjoy many miles of fun and safe driving in your Silverado

Business Response

CALVERT CITY, KY

Phillip W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/13/2026

Very nice. Very thorough.

TREVAN T

3/13/2026

Thanks for the 5 star rating and the kind words. We know you have a choice when it comes to servicing your vehicle and we truly appreciate that you placed your trust in Linwood of Mayfield for those service needs. We hope you enjoy many miles of fun and safe driving in your Silverado

Business Response

MURRAY, KY

Clayton H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/14/2026

They took y truck in and serviced it with no issues and rotated the tires with the correct tire pressures. Manufacturer recommends different pressures on the front and back which it seems other dealers don’t know. I don’t mind driving from Paducah for all my work on my truck to someone that I trust that knows what they are doing.

TREVAN T

3/13/2026

Thank for the 5 star rating and the kind words. We strive to make sure all our people are trained on the little nuances of GM service specialties. We are happy to know making the drive from Paducah is worth it to you. We hope to continue to be your automotive resource for life and if we can help friends or family in any way, please do not hesitate to let us know. We hope you enjoy many miles of fun and safe driving in your Silverado HD

Business Response

PADUCAH, KY

Clayton H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/8/2025

Did service on my truck and had no issues

PADUCAH, KY

Richard H|2026 GMC Acadia

Confirmed Sales Customer

10/16/2025

We had a good experience.

MAYFIELD, KY

Thelma B|2023 Buick Envision

Confirmed Service Customer

10/23/2025

Fellows very friendly. Service was done in timely manner. And, they love my Dad jokes

HICKORY, KY

Brenda F|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/23/2025

Our purchase was professional and well handled through our internet contact and through the salesperson Shelby Hogan and the manager. However we were there a few days earlier and the salesman that came out was uninterested in working with us and we left with a negative experience.

EDDYVILLE, KY

Darrell B|2025 GMC Sierra 3500 HD

Confirmed Service Customer

1/8/2026

Great!

1/12/2026

Exactly what we love to hear from our guests - GREAT! Thank you for letting us know how well it all went and for being part of the Linwood of Mayfield family. We appreciate you and your business and look forward to helping you in the future. We hope you enjoy many miles of fun and safe driving.

Business Response

MURRAY, KY

Diana B|2023 Chevrolet Traverse

Confirmed Service Customer

1/23/2026

I had a scheduled appointment which was completed. Said everything was good to go and made suggestions for next visit and to be prepared for a couple hrs to complete service. The facility was clean, everyone was kind, considerate. They took good care of me and my vehicle.

MURRAY, KY

RONALD C|2026 Chevrolet Colorado

Confirmed Sales Customer

2/16/2026

I would rate my experience at Linwood as excellent from start to finish. Lori was a champ at getting me into the Colorado that I wanted. Finance guy was great as well.

LORI RIOS

3/13/2026

We can't ask for more than that Mr. Coltharp. We appreciate you and your trust in Linwood of Mayfield for your automotive services. We hope you have many miles of fun and safe driving in your colorado.

Business Response

MAYFIELD, KY

Robert C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/11/2025

I got the appointment easily. It was work was completed quickly.

11/24/2025

Thanks for the kind words and the 5 star rating. We appreciate your trust in Linwood of Mayfield for your service needs and look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. We wish you many miles of fun and safe driving in your Silverado

Business Response

PADUCAH, KY

Kim W|2024 GMC Sierra 1500

Confirmed Service Customer

11/11/2025

The work was done in a timely manner. Everyone was very attentive to my needs.

11/24/2025

Thanks for the kind words and the 5 star rating. We appreciate your trust in Linwood of Mayfield for your service needs and look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. We wish you many miles of fun and safe driving in your Sierra

Business Response

MAYFIELD, KY

Sharon H|2013 Chevrolet Equinox

Confirmed Service Customer

11/15/2025

Prompt courteous service and the satisfaction knowing that all things are running smoothly.

11/25/2025

Thanks for the 5 star rating Ms. Henson. We are glad things are running smoothly for your and appreciate your trust in Linwood of Mayfield for your service needs. We wish you many miles of fun and safe driving in your Equinox.

Business Response

GILBERTSVILLE, KY

Frankie M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/10/2025

Very courteous and knowledgeable

MAYFIELD, KY

William H|2023 GMC Sierra 2500 HD

Confirmed Service Customer

12/19/2025

Na

FANCY FARM, KY

Bruce B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2026

I had a tire get ripped on the sidewall, I dropped it off and they had a new tire mounted the next day.

PADUCAH, KY

Stephanie T|2024 GMC Acadia

Confirmed Service Customer

2/12/2026

The staff could not have been more helpful. They communicated with me regularly while waiting on parts to arrive. The service was completed timely.

MIYAH M

3/27/2026

Thank you for the kind words and the 5 star rating Ms. Kupper. We know you have a choice when it comes to servicing your GM vehicle and we are thrilled you choose to be part of the Linwood of Mayfield family. We truly appreciate you and your trust in us and hope you enjoy many miles of fun and safe driving in your Acadia.

Business Response

PADUCAH, KY

EVAN C|2026 GMC Acadia

Confirmed Sales Customer

2/21/2026

Always top notice service!!!

ARMANDO BARTOLO

3/26/2026

Thank you for the 5 star rating and the kind words. We know purchasing a vehicle can be stressful and we are happy that you placed your trust in Linwood of Mayfield for your new Acadia. We hop you enjoy many miles of fun and safe driving in your new GMC Acadia.

Business Response

HICKORY, KY

Shannon H|2026 GMC Acadia

Confirmed Service Customer

2/24/2026

Appointment was made in a timely manner, service department was polite and answered questions regarding the issue.

MIYAH M

3/26/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Acadia

Business Response

CALVERT CITY, KY

Willie A|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/14/2026

iT went well they were very polite and listened at my request. I received an answer to all my questions and I paid with a check and with thanks for all service went well.

2/4/2026

Thanks for the 5 star rating and the kind words. We appreciate you and your trust in Linwood of Mayfield for your service needs and hope that you enjoy many miles of fun and safe driving in your Silverado

Business Response

MAYFIELD, KY

Shannon S|2026 GMC Acadia

Confirmed Sales Customer

1/23/2026

Dealership was very helpful in helping me with a purchase of a vehicle. A big thank you to Chris with answering all my questions and making my selection a great experience.

CHRISTOPHER CALDWELL

2/4/2026

Thank you for the 5 star rating and the kind words regarding both the dealership and Chris. We know you have a choice when it comes to purchasing your vehicle and we are thrilled you chose Chris and Linwood of Mayfield. We wish you many miles of fun and safe driving in your new Acadia. Thanks for being part of the family. And don't forget you receive your first oil change and tire rotation free so please give our service department a shout at 270-247-4111 when you need that service and we will be honored to become your servicing dealer also.

Business Response

CALVERT CITY, KY

James B|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/23/2026

The service team went above and beyond to get my vehicle back to me. My family and I were driving out of town on vacation. My truck broke down 2 miles from the Chevy dealer. The service department got my truck in right away and gave me a rental car.. The next morning my truck was done and we were on our way. I highly recommend the service department. Thanks again.

AMBER A

3/31/2026

Thanks for the 5 star rating and the great review. We all know how frustrating it can be to have your vehicle break down on vacation or anytime really. We are glad we were able to get you in and taken care of so you could enjoy the balance of your family vacation. We hope you enjoy many miles of fun and safe driving in your Silverado HD

Business Response

MAPLE PARK, IL

Ronald B|2026 Chevrolet Colorado

Confirmed Service Customer

2/25/2026

The crew was super accommodating to my crazy schedule and fixed my minor problem.

MIYAH M

3/31/2026

Glad we were able to help you with your "minor" problem although we don't believe anything is minor when it comes to not having your vehicle for a little bit. We hope all is well and that you enjoy many miles of fun and safe driving in your Colorado

Business Response

MAYFIELD, KY

Sabrina M|2025 Chevrolet Trax

Confirmed Service Customer

2/25/2026

Always a pleasant experience

TREVAN T

3/31/2026

Thanks for the kind words and the 5 star rating. We appreciate your trust in Linwood of Mayfield for your service needs and look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. We wish you many miles of fun and safe driving in your Trax

Business Response

BENTON, KY

David L|2025 GMC Sierra 1500

Confirmed Service Customer

2/25/2026

Very good service

TREVAN T

4/1/2026

Thanks for the 5 star rating. We appreciate you taking time to let us know it was very good service. Thanks for trusting Linwood of Mayfield for your service needs. We look forward to helping you again with your next maintenance needs. We hope you enjoy many miles of fun and safe driving in your Sierra.

Business Response

BARDWELL, KY

Ronald N|2025 GMC Sierra 1500

Confirmed Service Customer

2/25/2026

Trevan is professional and outstanding service person. Cares about getting you in an out on time.

TREVAN T

4/1/2026

Hey Mr. Nelms, thanks for the 5 star rating and the kind words regarding Trevan. We agree, the is outstanding and professional and will do all he can to help his customers to not be inconvenienced too much. Thanks for trusting Trevan and Linwood of Mayfield. We hope you enjoy many miles of fun and safe driving in your Sierra

Business Response

SOUTH FULTON, TN

Rickie P|2023 Buick Enclave

Confirmed Service Customer

2/25/2026

Good and friendly

TREVAN T

4/1/2026

Good and friendly is about as good as it gets. Thank you for that and the high rated review. We hope you enjoy many miles of fun and safe driving in your enclave

Business Response

PADUCAH, KY

Chad H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/26/2026

Fast friendly service

TREVAN T

2/27/2026

Thanks for the 5 star rating Mr. Hawes. We do our best to always have fast, friendly service. Makes your day better, makes our day better - all in all, just a great way to do business and we appreciate that you noticed. Thanks for being part of the Linwood of Mayfield family. We wish you many miles of fun and safe driving in your Silverado

Business Response

PADUCAH, KY

Rachelle P|2026 Chevrolet Trax

Confirmed Service Customer

2/26/2026

Quick and seamless experience. Love being part of the Linwood family

TREVAN T

2/27/2026

Thanks for the 5 star rating Ms. Pearson. We love having you as part of the Linwood of Mayfield family and look forward to many years of an automotive relationship. We hope you enjoy many miles of fun and safe driving in your Trax.

Business Response

FULTON, KY

David L|2020 Buick Envision

Confirmed Service Customer

3/19/2026

the person I dealt with was very nice and helpful

TREVAN T

4/11/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Envision

Business Response

CALVERT CITY, KY

Doug &|2023 GMC Sierra 3500 HD

Confirmed Service Customer

3/19/2026

Transmission issue as we were traveling with a trailer load of horses. Luke and his team were able to locate parts make the necessary repairs and have the truck ready for pick up on the return trip. Excellent dedication, communication and service.

LANCASTER, OH

Debra H|2017 GMC Acadia

Confirmed Service Customer

3/23/2026

Dropped off vehicle early and was returned with all items addressed in short order.

TREVAN T

4/11/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Acadia

Business Response

MAYFIELD, KY

David H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/17/2025

One of the most pleasant experiences we have occurred in buying a new vehicle. Our salesperson was personable along with GM and Finance personnel.

MAYFIELD, KY

William W|2019 GMC Yukon

Confirmed Service Customer

12/26/2025

Got it done in time frame allotted and resolved all issues

GRAND RIVERS, KY

Justin F|2023 GMC Sierra 2500 HD

Confirmed Service Customer

2/12/2026

Never a bad experience. Service and parts team are great.

TREVAN T

3/13/2026

Thanks you for the 5 star rating and for letting us know our service and parts teams are great! We strive to have every guest leave with the same thoughts so we really appreciate you taking time from your busy schedule to provide this review. Thank you for trusting Linwood of Mayfield for your service needs. If we can be of service to friends or family, please do not hesitate to let us know. We hope you enjoy many miles of fun and safe driving in your Sierra HD

Business Response

UNION CITY, TN

DAVID H|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/23/2026

EXCELLENT

JAY PATEL

3/31/2026

Thank you for the EXCELLENT review!! We know you have a choice when it comes to purchasing your vehicle and we appreciate you choosing and trusting Linwood of Mayfield for your automotive needs. We hope you enjoy many miles of fun and safe driving in your Sierra HD

Business Response

SPRINGVILLE, TN

MICHAEL U|2025 Chevrolet Colorado

Confirmed Sales Customer

2/25/2026

Brandon was very nice and very knowledgeable about the truck. He made trading vehicles very easy.

BRANDON COTHRAN

3/31/2026

Thanks for the 5 star rating. We know you have a choice when it comes to purchasing your new vehicle and we appreciate your trust in Linwood of Mayfield for your automotive needs. Please let us know if we can be of any further service to you or your family. We would love to be your automotive resource for life! We wish you many miles of fun and safe driving in your.Colorado

Business Response

NEWBERN, TN

Thomas N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/28/2026

Everything went well! Miyah was a big help.

MIYAH M

3/27/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield and Miyah for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Enclave

Business Response

PADUCAH, KY

MARKIE B|2026 GMC Acadia

Confirmed Sales Customer

3/24/2026

Lori was fantastic. The entire buying process was easy and seamless!

LORI RIOS

4/11/2026

Glad to hear you received a no hassle experience and that Lori was great! We're pretty fond of her ourselves, she is a great consultant who is really passionate about making sure the people she serves feel heard and have all their needs met. Welcome to the Linwood of Mayfield family! We wish you many miles of fun and safe driving in your new Acadia. Please let us know if we can be of any further help to you or your family, we hope to be your automotive resource for life!

Business Response

MURRAY, KY

Glenn E|2018 Chevrolet Colorado

Confirmed Service Customer

3/9/2026

Great staff

TREVAN T

4/1/2026

Thank you Mr. Estepp for the 5 star rating and the kind words regarding Linwood of Mayfield. We appreciate you and your business and thank you for the trust you place in us for your service needs. We look forward to helping you in the future. We hope you enjoy many miles of fun and safe driving in your Colorado

Business Response

DOVER, TN

CAROLYN M|2026 Chevrolet Equinox

Confirmed Sales Customer

3/18/2026

I was impressed by the staff. They were all very nice and knowledgeable. I felt at ease. No pressure to buy. Love the suv

ARMANDO BARTOLO

4/11/2026

Thanks for the 5 star rating and the kind words regarding the staff of Linwood of Mayfield. We appreciate your business and your trust in us for your vehicle purchase. Don't forget your purchase came with the first oil change and tire rotation free if done within the first 12 months of ownership. You can contact our service department at 270-247-4111, prompt 1. Again, we appreciate you and your business and wish you many miles of fun and safe driving in your Equinox

Business Response

GILBERTSVILLE, KY

Benjamin N|2023 GMC Acadia

Confirmed Service Customer

3/18/2026

Everyone was great!

MIYAH M

4/11/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Acadia

Business Response

REIDLAND, KY

Michael A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/18/2026

Good service

LUCAS L

4/11/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Silverado

Business Response

West Paducah, KY

EARL H|2026 Chevrolet Traverse

Confirmed Sales Customer

3/31/2026

We are repeat customers!!! Lori Rios always has been awesome and most professional in representing your dealership and its products. Her human nature, attention to detail, communication and commitment to being the best has us coming back to no other dealer in the region! She is amazing to work with and helps the stressfulness of car buying be minimal! Thank you!

LORI RIOS

4/30/2026

WOW!! Thank you so much for the 5 star rating and the great words regarding Lori. We agree that she is one of a kind; always going above and beyond for her customers doing anything she can to ensure they have a stress free experience and leave in the vehicle they absolutely love. We appreciate your continued trust in Lori and Linwood of Mayfield and hope you have many miles of fun and safe driving in your Traverse. Thanks for being part of the Linwood of Mayfield family

Business Response

BENTON, KY

Michael M|2021 Buick Enclave

Confirmed Service Customer

3/12/2026

They always do a good job, everybody is friendly and helpful.

TREVAN T

4/1/2026

Appreciate your kind words and the 5 star rating Mr. McNamara. We strive to always do a great job so thank you again, for letting us know we did just that. We also appreciate you trusting Linwood of Mayfield for your automotive needs We hope you enjoy many miles of fun and safe driving in your Enclave

Business Response

MURRAY, KY

Robert J|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/16/2026

The service I requested was completed in a excellent time frame

TREVAN T

4/3/2026

Thanks for the 5 star rating Mr. Getz. We know you have a choice when it comes to servicing your vehicle and we truly appreciate your trust in Linwood of Mayfield for those needs. We hope you enjoy many miles of fun and safe driving in your Silverado

Business Response

MAYFIELD, KY

Robert D|2026 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

From the time I pull in , until the time I left. Everyone that i meet therec. Made you feel comfortable and you fell wanted felt kinda nice. You don't get that feeling in too many places anymore. One Moore thing this is my 13 new vehicle, at different dealerships, this is the Very best experience at purchasing a car.I've had on my hole life. If I live long enough to purchase another vehicle, it will be thought them , me and my service dog are very happy

LUCAS L

4/3/2026

Thanks so much for the kind words and the 5 star rating. We enjoyed having you and your service dog here - we are dog people as you could tell. We also know that you have a choice when it comes to your automotive needs and we are thrilled that you chose Linwood of Mayfield for those needs. We hope you enjoy many miles of fun and safe driving in your Equinox. P.S. Don't forget to let the window down so puppy can bark out the window!

Suzette C|2013 Buick Encore

Confirmed Service Customer

4/7/2026

Everyone is so nice to be around. They explain in laymans terms what your problem is and what the solution is, They make you comfortable in their waiting area, They are always ready for you when you walk in, Very pleased with my experience,

MIYAH M

4/30/2026

Thank you so much for the kind words regarding your experience here at Linwood of Mayfield. We appreciate you and your business and hope you continue to enjoy many miles of fun and safe driving in your Encore

Business Response

MAYFIELD, KY

Debra D|2020 GMC 1500 Sierra

Confirmed Service Customer

4/7/2026

The people were very nice & personable. The guy who was in charge of my truck answered all my questions & was very nice. The reason for 4 stars is: I explained some problems to the guy who checked me in, however, that guy apparently did not tell the guy who actually took care of my truck. After he were done with my truck, I asked about the problems I had already told the other guy. He had no clue, so I explained everything again. He was very nice explaining stuff to me & he also took the truck back in to check something he wasn't told about it. Better communication needed between the people who are checking you in & the people who actually take care of the vehicles. Would save customers & service techs a lot of time.

MAYFIELD, KY

Gwendolyn K|2025 GMC Sierra 1500

Confirmed Service Customer

2/26/2026

Great

TREVAN T

2/27/2026

Thank you for the 5 star recommendation. We are pleased you chose Linwood of Mayfield for your purchasing and servicing needs. We appreciate your trust in our team and hope to be able to continue our automotive relationship for many years to come. We hope you enjoy many fun and safe miles in your new Sierra.

Business Response

FULTON, KY

WILLIAM E|2026 GMC Sierra 1500

Confirmed Sales Customer

3/2/2026

Thank you for the stress free process and the in depth explanations and answers to our questions! You all have a great sales person in Shelby and great people all around. Everyone we met was friendly and knowledgeable. Your wide selection of vehicles is impressive.

CEDAR HILL, TN

JEFFREY C|2026 GMC Sierra 1500

Confirmed Sales Customer

3/2/2026

No pressure sales. Didn’t take very long to make the deal

SHELBY HOGAN

4/1/2026

Thanks for the 5 star review. We are glad your experience was a no pressure one. Shelby is very good at listening and learning what her customers want and helping them get the vehicle they desire. We hope you enjoy many miles of fun and safe driving in your Sierra.

Business Response

SOUTH FULTON, TN

Cathy S|2024 Chevrolet Blazer

Confirmed Service Customer

3/18/2026

The Gentleman who took care of my service was super nice. My appointment time was same day and the service was completed in a timely manner.

TREVAN T

4/11/2026

Thanks for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your service needs. We look forward to helping you again in the future. Thanks for being part of the Linwood of Mayfield family. If there is anything we can do for you or your family, please let us know. We would love to be your automotive resource for life. Thank you again; we wish you many miles of fun and safe driving in your Blazer

Business Response

MAYFIELD, KY

TERRY H|2026 GMC Sierra 1500

Confirmed Sales Customer

4/14/2026

Shelby was great and such a big help and James was very nice and did our paperwork very fast

CENTRAL CTY, KY

Jeremy S|2022 GMC 1500 Sierra

Confirmed Service Customer

4/17/2026

Fast friendly service

BENTON, KY

Laura D|2026 GMC Terrain

Confirmed Service Customer

4/17/2026

Very professional

WINGO, KY

Michael H|2023 GMC Terrain

Confirmed Service Customer

4/20/2026

Was very professional and very quick about getting me in and out .

TREVAN T

5/1/2026

Glad we were able to get you in and out quickly Mr. Minter. We appreciate you taking a minute to leave us this 4 star rating and letting us know how we did. We know you have a choice when it comes to servicing your vehicle and we are thrilled you trusted Linwood of Mayfield for that work. We hope you enjoy many more miles of fun and safe driving in your Terrain.

Business Response

PADUCAH, KY

Daniel R|2026 Chevrolet Tahoe

Confirmed Service Customer

4/21/2026

great service.

MAYFIELD, KY

Katrina H|2021 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

It was great

MURRAY, KY

Todd T|2020 GMC 1500 Sierra

Confirmed Service Customer

10/23/2025

Not enough room to type the great comments. Travon (hope that spelled right) and Amber in service went above and beyond to take care of my GMC. Communication and going the extra mile as they saved me $$$. Experienced and dependable. They always get me the best deal!!!

MAYFIELD, KY

Wendy F|2022 Buick Encore GX

Confirmed Service Customer

10/23/2025

Quick and efficient service, polite employees

MAYFIELD, KY

Bob T|2017 Buick Envision

Confirmed Service Customer

10/23/2025

Service & price was as agreed, plus work was performed in a reasonable amount of time

PADUCAH, KY

Kirk B|2023 GMC Sierra 2500 HD

Confirmed Service Customer

11/17/2025

Very pleasant to deal with

HICKORY, KY

David S|2023 GMC Yukon XL 1500

Confirmed Service Customer

1/28/2026

Service was great as usual.

MAYFIELD, KY

BRYAN F|2026 GMC Sierra 1500

Confirmed Sales Customer

2/2/2026

Twice, in the last year, I worked with Lori Rios to purchase new vehicles. She is extremely knowledgeable and helpful. Went far and beyond to meet our needs. Very professional. A pleasure.

LORI RIOS

2/28/2026

Thanks for the 5 star rating and the kind words regarding Lori. She is truly one of the best and we are glad she has been able to help you not just once, but twice. We hope you have many miles of fun and safe driving in your Sierra

Business Response

MAYFIELD, KY

Jodi L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2026

Very pleased, courteous, very good and speedy service

TREVAN T

4/1/2026

Hi Jodi, thanks for the 5 star rating and the kind words. We hope we are always courteous with speedy service. We know that no one wants to hang around a dealership any more time than they have to LOL. Thanks for trusting Linwood of Mayfield for your service needs. We appreciate you and are thrilled to have you as part of the Linwood family. We hope you enjoy many miles of fun and safe driving in your Silverado.

Business Response

MAYFIELD, KY

Kristina M|2026 Chevrolet Equinox

Confirmed Service Customer

3/27/2026

Great experience, no problems and done in timely manner.

TREVAN T

4/23/2026

Appreciate the kind words. We know you have a choice when it comes to servicing your vehicle and truly appreciate that you chose Linwood of Mayfield for that work. We look forward to helping you in the future and hope you have many miles of fun and safe driving.

Business Response

MAYFIELD, KY

Sharon W|2024 GMC Terrain

Confirmed Service Customer

4/13/2026

Great service!

MAYFIELD, KY

Brittany T|2021 Chevrolet Blazer

Confirmed Service Customer

4/22/2026

Trevan is always so helpful. And my oil change/ tire rotation was done in a timely fashion during this visit.

MAYFIELD, KY

CINDY O|2026 GMC Terrain

Confirmed Sales Customer

2/23/2026

Great experience! Lori was easy to work with! We are pleased with our buying experience.

LORI RIOS

3/31/2026

Thanks for the kind words and the 5 star rating. Lori is one of the best we have here at Linwood of Mayfield. She truly cares that her customers are heard and get exactly what they are looking for. Thanks for trusting us for your new vehicle purchase. We hope you enjoy many miles of fun and safe driving in your new Terrain

Business Response

SOUTH FULTON, TN

Richard N|2018 GMC 1500 Sierra

Confirmed Service Customer

3/2/2026

all wfas great

MAYFIELD, KY

Gloria T|2021 Buick Encore GX

Confirmed Service Customer

3/13/2026

Always helpful, knowledgeable, and polite.

LUCAS L

4/24/2026

Thank you for the 5 star rating and the kind words. We truly appreciate your business and enjoy when you come to have anything done here at Linwood of Mayfield. Thanks for trusting and choosing us. We hope you have many miles of fun and safe driving in your Encore GX

Business Response

BENTON, KY

Suzette C|2013 Buick Encore

Confirmed Service Customer

3/26/2026

They are prompt with their appointments. The people are so friendly and helpful. They explain to you the problem they found and how they will fix it. There waiting area is nice.have coffee, pop, and water for their customers. Only complaint is no comfortable chairs.

MIYAH M

4/11/2026

Thanks for the kind words and the 4 star rating. We try our best to ensure all complaints or concerns by our customers are taken care of. Unfortunately, we cannot do anything about the chairs as they are the required furniture GM specifies we must have in our dealership to meet their standards. In the meantime, we appreciate you and your business and thank you for choosing Linwood of Mayfield for your service needs. We hope you continue to enjoy many miles of fun and safe driving in your Encore

Business Response

MAYFIELD, KY

Chad H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/18/2026

Worked me in ahead of my scheduled time

TREVAN T

6/6/2026

Thank you for the 5 star rating. We are glad we were able to get you in ahead of time which means you were able to enjoy more of your day and that's always a good thing. Thank you for trusting Linwood for your service needs. We appreciate you and your loyalty to Linwood of Mayfield and we hope you enjoy many miles of fun and safe driving in your Silverado

Business Response

PADUCAH, KY

Howard S|2018 GMC 1500 Sierra

Confirmed Service Customer

6/5/2026

$100 deductible turned into $400. Your extended warranty leaves something to be desired.

LUCAS L

6/9/2026

Mr. Smith, we are very sorry you are discouraged about what the service contract covered and did not cover on your most recent service issue. As you were told at the time of diag, we send the repair to the warranty company for review and approval. You were informed by the service advisor that there would be out of pocket expense for certain things (ie, taxes, fluids, etc). Unfortunately, you had to leave the dealership after receiving a call and possibly you didn't have an opportunity to ask questions at that time; however, you were once again informed of this when the appointment was made. I realize it is tough to have to spend money in these times; however, without the service contract, you were looking at a much much larger out of pocket expense. Again, we apologize if you did not understand the process and promist to explain it more thoroughly should you need to use your Zurich coverage again. If you have any questions, please feel free to comoe back and we can run you through the process again. We do hope you continue to enjoy many miles of fun and safe driving in your vehicle

Business Response

MAYFIELD, KY

Chad G|2025 GMC Sierra 1500

Confirmed Service Customer

3/13/2026

Went in for an oil change. Then they tried to upsale a new cabin air filter at $54.95 and to have the ac ducts cleaned for $30.00. New truck! The truck is not even been driven 1 year. It seems this service department at the dealer location always wants to sell an $80 plus service. I quit going to this dealer once over the same thing. I figure I will NOT go back over the same ole upsale tricks. Looks like they are still doing it. I’ll be sure to let family and friends know about it.

TREVAN T

3/16/2026

Mr. Willett, we are sorry you feel like you had a less than stellar experience during your recent service visit with Linwood of Mayfield. We can add a note to your customer information to our advisors regarding your desire to have additional services presented to you as long as they are not required by GM or are not a safety concern We are required by General Motors to check cabin air filters, engine filters, brakes, wipers and other maintenance items and let the customer know if any of these items are nearing or at full wear and need replaced. However, cabin clean out and other non essential items will no longer be presented to you. Please remember, you have the option always to say no for any services presented. We would hate to lose your business and hope that you understand our position when it comes to maintenance and safety issues. Please feel free to contact us directly if you have any further questions.

Business Response

FANCY FARM, KY

Marion S|2026 GMC Yukon

Confirmed Service Customer

3/27/2026

New 2026 Yukon Denali having infotainment screen issues 1 week after purchase. Kept being told it was a software issue, and we should try soft reset (didn't work) tried disconnecting the battery cable three times (should nott have to out wren hes on a $100Knew vehicle), but after diagnostic testing, and reprogramming, it went out again an hour later. Was told there is nothing they can do except field a claim with GM. Turns out GM is recommending replacing the screen.doesnt sound like software to me! Long-time GM owner. Issues are ruining the "new car buyer experience". Hard to enjoy when I haven't even made the 1st payment and already having daily issues with it. Miyah was patient and helpful.

MIYAH M

4/23/2026

I am so sorry you are having these issues on a brand new vehicle. I certainly can understand how frustrating it is; however, there is only a certain point we can go to on repairs when the issue is a known issue with GM and they have not provided a fix for it. I have spoken with the service department who informed me we did everything GM allowed us to do and did say we were unsure if it would fix the problem. GM is aware they have infotainment issues and believe me, we would like nothing better than for them to resolve the issue so we can get you and others the service you should have on a brand new vehicle. Again, we are sorry you are having these issues and will let you know once GM has provided us with a resolution.

Business Response

BARLOW, KY

Kenneth G|2022 Chevrolet Colorado

Confirmed Service Customer

4/23/2026

Took his time without rushing through which is better than not

MAYFIELD, KY

GLENN B|2026 GMC Acadia

Confirmed Sales Customer

4/25/2026

Very good

HICKORY, KY

Trace C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2026

I dropped the truck off before business hrs. I received a text asking if I wanted to receive updates. They texted when it was complete. All I could ask for.

MAYFIELD, KY

Edward L|2020 Chevrolet Colorado

Confirmed Service Customer

4/10/2026

From the first call I was treated like a longtime valued customer, even though it was my first time calling the dealership. The service department made sure to keep me updated on the repairs and cost. They also offered a credit option if I had needed it to cover the cost of the repairs and going forward I will have Linwood Chevrolet. of Mayfield take care of all my truck needs.

PADUCAH, KY

Carolyn D|2026 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

Was out in 45 minutes. Very pleased

Gilbertsville, KY

Beverly S|2023 Buick Encore GX

Confirmed Service Customer

4/16/2026

Took it in and they had it fixed in know time great job

HICKORY, KY

Mark A|2025 GMC Sierra 1500

Confirmed Service Customer

4/25/2026

Had a great experience!

PADUCAH, KY

Barry S|2026 GMC Sierra 1500

Confirmed Service Customer

5/21/2026

Perfect. In and out quickly and all services performed as promised.

PADUCAH, KY

William C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2026

Very prompt and efficient. The staff that we talked with were very friendly and helpful.

LEDBETTER, KY

Shannon H|2026 GMC Acadia

Confirmed Service Customer

6/9/2026

Friendly and quick service. Technician went over details of service too.

TREVAN T

6/11/2026

Thanks for the 5 star rating and taking a minute to let us know how everything went. We truly appreciate that and your trust in Linwood of Mayfield. We hope you enjoy many miles of fun and safe driving in your Acadia.

Business Response

CALVERT CITY, KY

Brenda C|2020 GMC Terrain

Confirmed Service Customer

6/9/2026

They got my vehicle right in and were very friendly and very attentive

TREVAN T

6/11/2026

Thanks for the 5 star rating. We truly appreciate you taking a minute to let us know how your service visit went. Glad to know you got in right away and our employees were friendly and attentive. We do strive to have happy employees which generally means happy customers. Thank you for trusting Linwood of Mayfield with your vehicle. We hope you enjoy many miles of fun and safe driving in your Terrain.

Business Response

WINGO, KY

Cindy S|2026 GMC Terrain

Confirmed Service Customer

6/10/2026

Timely and professional. No trying to pile me on extra items to be done.

TREVAN T

6/11/2026

Thanks for the 5 star rating and the kind words. No, we do not try to pile up any extra items on our customers; however, if there is an item that needs to be addressed (especially if it is safety oriented), we will bring it to your attention and you then let us know how you want to go forward. Fortunately, that happens less than it does more. We thank you for trusting Linwood of Mayfield for your service needs and look forward to seeing you for your next maintenance visit. We hope you enjoy many miles of fun and safe driving in your Terrain

Business Response

SOUTH FULTON, TN

Jeffrey T|2023 GMC Acadia

Confirmed Service Customer

4/10/2026

The Service team was able to locate and fix my transmission issue in a timely manner. Kept me up to date throughout.

MAYFIELD, KY

Charles R|2024 Buick Envista

Confirmed Service Customer

4/15/2026

When I called to schedule my service I told them my transmission was not working correctly and needed it checked. They did not check it at the time of my oil change. I am having to return to the dealership to get the transmission checked. Not satisfied with that especially after telling them when i made my original appointment.

PADUCAH, KY

James J|2020 GMC Canyon

Confirmed Service Customer

4/23/2026

Great job

MURRAY, KY

DORIS L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/2/2026

Friendly and knowledgeable staff.

JAY PATEL

6/6/2026

Thanks for the 5 star rating. We appreciate you choosing Linwood of Mayfield for the purchase of your new vehicle. We hope you enjoy many miles of fun and safe driving in your Trailblazer. As a reminder, your first maintenance visit (oil change and tire rotation) is free. Just give us a call at 270-247-4111 when you are ready. Must be done within the first year of ownership.

Business Response

SYMSONIA, KY

Walter T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/8/2026

I’ve always been treated respectfully and kept informed and updated on my vehicle when I’m there. I’ve always had a level of confidence in the work that’s been performed on my vehicle there.

TREVAN T

6/9/2026

thank you so much for the 5 star rating and the kind words. We truly appreciate you taking a minute from your busy schedule to let us know that you have always been treated with respect here. We know you have a choice when it comes to servicing your vehicle and we are thrilled that you have chosen Linwood of Mayfield for that work. We hope you continue to enjoy many miles of fun and safe driving in your Silverado

Business Response

PADUCAH, KY

Randy D|2012 GMC Terrain

Confirmed Service Customer

6/10/2026

Good customer service and Lori deserves a raise! She was very helpful and nice

TREVAN T

6/17/2026

Thanks for the 5 star rating and the kind words. I will let the managers know your thoughts on Lori and more pay!!! she is an awesome consultant and always goes above and beyond to ensure her guests receive the best all the way around leaving here in the vehicle that best meets their needs. We hope you enjoy many miles of fun and safe driving in your Terrain.

Business Response

MAYFIELD, KY

Diana B|2023 Chevrolet Traverse

Confirmed Service Customer

6/10/2026

I was informed of needed services prior to my visit. I had a scheduled appointment. The technician was prompt. The maintenance was done in allotted time. It took less time than I was expecting. The personnel were polite, kind. The facility was clean and pleasant.

TREVAN T

6/17/2026

Thank you for your kind words and the 5 star rating. We appreciate your trust in Linwood of Mayfield and our service department. We know you have a choice when it comes to servicing your vehicle and again, we are thrilled you gave us that opportunity. We hope you continue to enjoy many miles of fun and safe driving in your Traverse.

Business Response

MURRAY, KY

Chris C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/10/2026

Highly recommend using Linwood. Communication was great.

MAYFIELD, KY

Thomas G|2020 Buick Envision

Confirmed Service Customer

4/13/2026

Kept me updated on the service

TREVAN T

5/1/2026

Thank you for the 5 star rating and letting us know how we did during your service. We know you have a choice when it comes to servicing your vehicle and we are glad you trusted Linwood of Mayfield for your service needs. Thank you for being part of the family. We hope you enjoy many more miles of fun and safe driving in your Envision

Business Response

ARLINGTON, KY

David L|2024 GMC Sierra 1500

Confirmed Service Customer

4/24/2026

In and out in very short time. Service department was accommodating.

PADUCAH, KY

Alfred D|2023 GMC Acadia

Confirmed Service Customer

5/29/2026

Quick easy and professional.

MURRAY, KY

Nancy A|2026 Chevrolet Trax

Confirmed Service Customer

6/12/2026

My first oil change on my new Chevy Trax was a great and easy experience! The girl at the desk was sweet and Trevan got my car taken care of in just a few minutes time!! Highly recommended this dealership 😊

TREVAN T

6/17/2026

Thank you so much for the kind words and the 5 star rating. We know you have a choice when it comes to servicing your new vehicle and we appreciate your trust in Linwood of Mayfield for that work. We look forward to assisting you with any maintenance or service needs you may need in the future. We hope you enjoy many miles of fun and safe driving in your Trax.

Business Response

PADUCAH, KY

JOSHUA G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/20/2026

Very comfortable and welcoming. I had the pleasure of working with Jay. Absolutely a pleasure to work with.

JAY PATEL

6/23/2026

Thanks for the kind words and the 5 star rating. We agree that Jay is a great consultant to work with and we are glad he took good care of you. We appreciate your trust in Linwood of Mayfield for your vehicle purchase. We hope you enjoy many miles of fun and safe driving in your Sierra HD

Business Response

LA PORTE, IN

TRACY G|2026 Chevrolet Trax

Confirmed Sales Customer

6/20/2026

Everyone was very friendly and made the buying process easy!

LORI RIOS

6/23/2026

Thanks for the 5 star rating and the kind words. I see that you worked with Lori Rios as your sales consultant - great choice. Lori (and all of our consultants) try to go above and beyond to help their guest get the vehicle they deserve. We know you have a choice when it comes to purchasing your vehicles and we are thrilled that you chose us. We hope you enjoy many miles of fun and safe driving in your new Trax. ps Don't forget your first maintenance visit (oil change/tire rotation) is free with the caveat it be used within the first year of ownership When that time is close, give us a call at 270-247-4111, prompt 1 and we will get you set up

Business Response

PADUCAH, KY

Regina K|2020 Chevrolet Traverse

Confirmed Service Customer

6/23/2026

You serviced my vehicle in a short period of time. Also you told me that I could use my points on my GM card to pay for services and supplies that you used servicing my vehicle.

PADUCAH, KY

NANCY G|2026 Chevrolet Trax

Confirmed Sales Customer

4/22/2026

Linwood in Mayfield has been great to me! I worked with Shelby and she is very knowledgeable and not pushy! Lori is also top notch! Very nice experience and I love my new Chevy Trax!

PADUCAH, KY

Charles S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/27/2026

They have always taken care of my issues when they arise with my vehicle. I would recommend them to anyone.

TREVAN T

6/5/2026

Thank you Mr. Shields for the kind words and the 5 star rating. We appreciate you and your business and look forward to assisting you anytime it is needed. Thanks for trusting Linwood of Mayfield for your service needs. We hope you continue to enjoy many miles of fun and safe driving in your Silverado

Business Response

PADUCAH, KY

Richard N|2020 GMC Acadia

Confirmed Service Customer

5/20/2026

all went great and on time

MAYFIELD, KY

RICHARD K|2026 GMC Sierra 1500

Confirmed Sales Customer

6/10/2026

Very easily work with! Lori was straight forward no messing around, no bickering, no I have to run this by my sales manager! Finance Manager was not pushy with the extras, accepted the fact that we did not want the extras.

LORI RIOS

6/11/2026

Thanks for the 5 star rating Mr. Klaas. We agree that both Lori (sales consultant) and James (finance manager) are easy to work with opting to get you the best deal available. Thank you for trusting Linwood of Mayfield for your vehicle purchase. We understand you have a choice for that and we appreciate you choosing us. Don't forget that your first maintenance (oil change, tire rotation, and 27 point inspection) are free. Give us a call when you are ready to have that completed and we will get you scheduled. First service visit must be competed within the first year of ownership. We hope you enjoy many miles of fun and safe driving in your Sierra

Business Response

BENTON, KY

Laura K|2026 GMC Acadia

Confirmed Service Customer

6/18/2026

Great service without being pushy.

MIYAH M

6/23/2026

Thank you for the 5 star rating and the kind words. Looks like you dealt with Miyah and you are 100% correct - there is no pushiness from her. Well, in fact, we advocate no pressure all the way through the dealership. Glad we were able to take care of you and we thank you for your trust in Linwood of Mayfield. We hope you enjoy many miles of fun and safe driving in your Acadia.

Bob M|2020 Buick Envision

Confirmed Service Customer

7/1/2026

Everything was fine at the dealership. Person at the service desk was helpful and reviewed issues with me. The waiting area was comfortable. It was an good experience.

MAYFIELD, KY

Mike M|2025 GMC Sierra 1500

Confirmed Service Customer

7/1/2026

Great

BARDWELL, KY

Michael L|2026 GMC Sierra 1500

Confirmed Service Customer

7/3/2026

Friendly, professional and timely. They were waiting on me when I arrived for my appointment. Took me right in.

BARDWELL, KY

Lori M|2011 Chevrolet Traverse

Confirmed Service Customer

4/7/2026

Awesome

Martin, TN

Gregory C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/10/2026

Even though there was an error on scheduling my service I was still in and out as projected.

PADUCAH, KY

Bobby R|2023 Buick Encore GX

Confirmed Service Customer

4/28/2026

Got in on time for my appoinment had a good experience

BOAZ, KY

JAMES D|2026 GMC Acadia

Confirmed Sales Customer

6/3/2026

Transaction was easy and smooth. Professional every step of the way.

JAMES DISMORE

6/6/2026

Thank you for the kind words and the 5 star rating Mr. Dismore. We know you have a choice when it comes to purchasing a vehicle and we truly appreciate your loyalty to Linwood of Mayfield for that purchase. We hope you enjoy many miles of fun and safe driving in your new Acadia. As a reminder, the first maintenance visit (oil change and tire rotation) is free. Just give us a call at 270-247-4111 when you are ready and we can get that scheduled. Must be done within the first year of ownership.

Business Response

BENTON, KY

Ronald E|2025 Chevrolet Colorado

Confirmed Service Customer

6/3/2026

Good service

BENTON, KY

Barry M|2016 GMC Terrain

Confirmed Service Customer

6/22/2026

Friendly and knowledgeable staff

TREVAN T

6/23/2026

Thank you Mr. Morgan. We appreciate the 5 star rating and the kind words regarding Linwood of Mayfield. We appreciate your business and your trust in us. We hope to help you whenever we can. We hope you enjoy many miles of fun and safe driving in your Terrain.

Business Response

MAYFIELD, KY

Amy C|2026 GMC Terrain

Confirmed Service Customer

7/23/2026

Service tech was very helpful.

SOUTH FULTON, TN

Geania V|2023 Buick Enclave

Confirmed Service Customer

7/24/2026

when i dropped off the car, I had asked the technician to change the oil and check the cabin filter. He said they would and if there was anything else that needed to be done, they would call us. when I picked it up, they had changed the oil, knew nothing about the cabin filter - so I asked - and rotated the tires - which was not asked to be done. I had just had a set of new tires put on the week before, so they didn't need to be rotated. It was already done, so we were charged for that service. They still didn't know anything about the filter, but when I asked. was told. I guess it was ok, since they didn't note it.

BARDWELL, KY

Karen L|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/10/2026

Quick and easy!!!

PADUCAH, KY

MARVIN R|2026 GMC Sierra 1500

Confirmed Sales Customer

8/10/2026

Our salesman was the best salesman I have ever met. He was great and fast on getting us the vehicle that we were looking for. This is the reason why we keep on coming to him.

TRENTON, TN

VICKI B|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

7/2/2026

Service was good. Thank you.

FANCY FARM, KY

Daniel R|2018 GMC 1500 Sierra

Confirmed Service Customer

7/10/2026

They do a great job .

WINGO, KY

Johnny H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/28/2026

Great service and quickly done. Easy to set up appointment and deal with. Fast service but just one minor detail. Asked them to replace windshield wipers with a pair already in the truck. Bought somewhere else because i had broken one. They did not put them on but maybe forgot. No big deal. Didn't notice till out of Mayfield. Like i said no big deal. Still great service

CLINTON, KY

Edwin S|2023 Chevrolet Colorado

Confirmed Service Customer

8/21/2026

Polite and knowledgeable staff

BENTON, KY

Gene W|2023 Chevrolet Colorado

Confirmed Service Customer

8/24/2026

Service was as expected. I have always been very happy with their Service

MURRAY, KY

James D|2024 GMC Sierra 1500

Confirmed Service Customer

6/11/2026

Very good service! Very helpful!

PADUCAH, KY

Victor P|2016 GMC Yukon

Confirmed Service Customer

6/28/2026

very nice people

MURRAY, KY

JANET C|2026 Chevrolet Colorado

Confirmed Sales Customer

7/1/2026

This is our third purchase from Lori Rios at Linwood Chevrolet in Mayfield. We have been completely satisfied with each purchase. Lori is so knowledgeable about all areas required to purchase! She is definitely an asset for this dealership. We have become good friends with her and have recommended her to several of our friends. If we ever purchase another new vehicle, we will definitely go back to her!!

PADUCAH, KY

CHRISTOPHE N|2026 GMC Terrain

Confirmed Sales Customer

7/10/2026

Everybody there was very professional

MADISONVILLE, KY

Chris L|2020 Buick Encore

Confirmed Service Customer

7/26/2026

Already did that.

WINGO, KY

Daniel B|2021 GMC Yukon

Confirmed Service Customer

7/26/2026

Routine maintenance was completed in a timely and professional manner. Explanation of any found issues and bill. Customer service was excellent.

WEST PADUCAH, KY

James W|2023 GMC Yukon

Confirmed Service Customer

7/29/2026

Courteous staff. Explained service well. On time.

MAYFIELD, KY

ROBERT M|2026 GMC Canyon

Confirmed Sales Customer

8/4/2026

Easy, tech savvy salesperson who explained everything well

HOPKINSVILLE, KY

JULIAN E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/7/2026

Jay did excellent

LOVELACEVILLE, KY

Shawn A|2022 Chevrolet Colorado

Confirmed Service Customer

8/25/2026

Always have a good experience at Linwood. Prompt service. Friendly staff. Glad they are local to me.

MAYFIELD, KY

Stephen C|2018 Buick LaCrosse

Confirmed Service Customer

9/12/2026

Through, friendly service

FULTON, KY

Vicki M|2023 Buick Enclave

Confirmed Service Customer

6/12/2026

Knows their customers by name and provides quick and efficient service.

BARLOW, KY

Sharon H|2013 Chevrolet Equinox

Confirmed Service Customer

6/18/2026

Quick, easy service so I don't have to worry about what's going on with my car.

TREVAN T

6/23/2026

Thank you for the 5 star rating and the kind words. Looks like you dealt with Trevan Glad we were able to take care of you and we thank you for your trust in Linwood of Mayfield. We hope you enjoy many miles of fun and safe driving in your Equinox.

Business Response

GILBERTSVILLE, KY

Shawn H|2026 Chevrolet Equinox

Confirmed Service Customer

7/6/2026

Everyone very personable and didn't take long at all. Loved having a water while waiting!

HICKORY, KY

Ralph T|2025 Chevrolet Colorado

Confirmed Service Customer

7/6/2026

Quick service very satisfied

MURRAY, KY

Tammie C|2022 GMC Acadia

Confirmed Service Customer

7/8/2026

Great waiting area and they helped me use my GM points

MURRAY, KY

RUTH D|2026 GMC Terrain

Confirmed Sales Customer

7/23/2026

Couldn't ask for a better experience! My third vehicle from Linwood, Mayfield Ky. Will definitely return for next vehicle! Big thank you to Shelby and Clayton for your help!

HENDERSONVLLE, TN

Larry R|2026 GMC Sierra 1500

Confirmed Service Customer

7/30/2026

happy with my purchase of new 2026 GMC truck

MAYFIELD, KY

Vicki M|2023 Buick Enclave

Confirmed Service Customer

8/19/2026

Everyone at the dealership is very friendly and helpful. Not just the service department, but sales as well. Everyone speaks to you and ask you if you need a beverage or anything else while waiting. The service department is efficient, getting you in and out in a reasonable time frame.

BARLOW, KY

Bronda H|2022 GMC Terrain

Confirmed Service Customer

8/30/2026

They did a great job

MAYFIELD, KY

KENNETH G|2026 GMC Sierra 1500

Confirmed Sales Customer

4/27/2026

We were greeted promptly. All my questions were answered clearly. Everyone was friendly and helpful.

MURRAY, KY

RONALD N|2026 GMC Sierra 1500

Confirmed Sales Customer

5/31/2026

The Salesperson was Lori Rios. She did a lot of extra work to find me a truck and get it to the Dealership. She was excellent! The cleanup person did a poor job on cleaning the truck. Filthy windshield on the inside and bird poop on the outside. Retractable running boards really dirty and not cleaned. Had to wash. Not happy with clean up job! Very happy with salesperson.

SOUTH FULTON, TN

BRENDA L|2026 GMC Acadia

Confirmed Sales Customer

6/1/2026

Excellent service and very helpful.

JAY PATEL

6/6/2026

Thank you for the 5 star rating. We are thrilled that you chose Linwood of Mayfield for the purchase of your new Acadia. We hope you enjoy many miles of fun and safe driving in your new vehicle. Don't forget, your first maintenance visit (oil change and tire rotation) is free. Give us a call at 270-247-4111 when you are ready for that service. Must be done within the first year of ownership.

Business Response

METROPOLIS, IL

Deborah C|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/3/2026

It was all awesome. They would come to lobby and inform you of what was going on. Very nice people.

LUCAS L

6/6/2026

Thank you for the kind words and the 5 star rating. We do strive to keep our guest informed of what is going on while their vehicle is being worked on. Thank you for trusting Linwood of Mayfield for those service needs. We hope you enjoy many miles of fun and safe driving in your Trailblazer.

Business Response

BARDWELL, KY

Sharon H|2013 Chevrolet Equinox

Confirmed Service Customer

6/25/2026

Quick easy service to keep my car running good.

GILBERTSVILLE, KY

James G|2023 GMC Canyon

Confirmed Service Customer

7/24/2026

Fast and friendly

MAYFIELD, KY

Rebecca G|2026 GMC Acadia

Confirmed Service Customer

8/3/2026

They were ready when I pulled up and finished my service in a timely manner. Very professional interaction.

MAYFIELD, KY

Perry W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/8/2026

Easy scheduling for service, comfortable waiting room with amenities, courteous and attentive staff. Shelby was also a big help as usual with my crazy tech questions!

UNION CITY, TN

ANDERSON E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2026

Incredible

ANTIOCH, TN

LAVERE H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/16/2026

Everyone we worked with was very knowledgeable caring and truly excellent in customer service

LORI RIOS

6/17/2026

Thank you for the kind words and the 5 star rating. We appreciate your trust in choosing Linwood of Mayfield for your vehicle purchase. We know you have a choice when it comes to buying and we want you to know that it does not go unnoticed when you leave your local area to come purchase from us. Thank you again and we hope you enjoy many miles of fun and safe driving in your Sierra. PS As a reminder, your vehicle purchase entitles you to one free maintenance visit (oil change/tire rotation/27 point inspection). Please contact us at 270-247-4111, prompt 1 when you are ready to get that scheduled. The first visit must be done within the first year of ownership.

Business Response

UNION CITY, TN

David P|2024 GMC Sierra 1500

Confirmed Service Customer

6/30/2026

They took my truck right in at my appointment time. Trevon Creasin went the extra mile for me putting a piece of trim back on my rear bumper that had come off a while back. I appreciated him doing that and great willing attitude. Thanks

PARIS, TN

Laura D|2026 GMC Terrain

Confirmed Service Customer

7/3/2026

As always they do a great job! Lori in sales always takes me to my job and then Trevan is always sure to get my car done quickly and lets me know when to pick it up. Love them both!

WINGO, KY

Jannell F|2023 Buick Enclave

Confirmed Service Customer

7/8/2026

I requested a simple detail service to the interior of my vehicle and was assured they would take care of it. The request was asked by phone prior to service and in person on arrival. The task was not done. I have a problem with my radio that I have requested attention five times that has not been resolved. I was finally told the problem is the operator. I am not a difficult or aggressive customer nor a forceful type person. Therefore, I'm venting my frustration in this communication.

HICKMAN, KY

MICHAEL C|2026 GMC Terrain

Confirmed Sales Customer

7/29/2026

Armando took goid care of me and enjoyed working with him.

MAYFIELD, KY

Edward L|2020 Chevrolet Colorado

Confirmed Service Customer

8/19/2026

From start to finish it all went smoothly

PADUCAH, KY

Brenda C|2020 GMC Terrain

Confirmed Service Customer

8/12/2026

Trevon was so accommodating and so nice. I really appreciated how nice and friendly he always is

WINGO, KY

Holly E|2024 Chevrolet Equinox

Confirmed Service Customer

8/25/2026

You’re always so polite and efficient!

MAYFIELD, KY

Ronald D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2026

I had to take a day off from work because they wouldn’t give me a loaner the Saturday before paint guy was there on Monday. Had my truck there at 8:45. Get a text it’s ready around 12 something.Then nothing was painted on my truck just 1 running board replaced. The guy reply was bring it next Monday and we’ll fix it. I can’t just takeoff work again on their screw up. The paperwork said it was painted but it wasn’t!! I have less than 7500 miles on it and purchased extra warranty that covers paint but they act like it’s a nuisance to them to fix it. Wasn’t a nuisance when they were pushing for me to get it. My radio stops and starts and had a whole week it wouldn’t even come on I mentioned that he said that it’ll have to be another time since it was getting paint touched up. I feel like I’m the bad guy for bringing truck in when the paint is peeling off.

MARION, KY

JACOB M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/25/2026

Chris was great to work with very friendly and helpful. I felt like we were long time friends even though we just met and would definitely suggest others looking for a new vehicle to ask for him

MURRAY, KY

Shawn A|2022 Chevrolet Colorado

Confirmed Service Customer

8/12/2026

Fast service. Friendly staff. Glad to have a local dealership I can go to.

MAYFIELD, KY

Brenda S|2026 GMC Terrain

Confirmed Service Customer

8/12/2026

Took car in immediately and were finished with servicing in less than an hour. Personnel were friendly and answered all my questions.

WINGO, KY

Justin B|2024 Chevrolet Colorado

Confirmed Service Customer

6/11/2026

Always awesome when i have to get something done to my truck

TREVAN T

6/17/2026

Thank you for the 5 star rating. We know you have a choice when it comes to servicing your vehicle and we appreciate your trust in Linwood of Mayfield for your work. We hope you continue to enjoy many miles of fun and safe driving in your Colorado

Business Response

HICKORY, KY